AnswerWing — 24/7 AI Receptionist for Dental & Medical Practices Skip to content
(734) 559-5608 Start the 14-day trial
AI RECEPTIONIST DENTAL & MEDICAL · US · 24/7

Patients call. AnswerWing picks up.

Books appointments where your scheduling workflow supports it, answers approved practice questions, and puts each completed call in your dashboard — nights, weekends, lunch rushes. $149 a month, no contract.

LIVE — AN AI ANSWERS THIS LINE ANSWERED BY ANSWERWING

CALL THE LIVE DEMO LINE

(734) 559-5608

It's answering right now. Ask about openings, hours, insurance — try to stump it.

A real AnswerWing, not a recording. On mobile? Tap the number.

Start your 14-day trial Why practices switch

14-DAY TRIAL · $149/MO AFTER · NO CONTRACT

( 1 ) WHY PRACTICES SWITCH

Missed calls don't leave voicemails. They call the next practice.

MOMENT 01 / 04
CALL MISSED

Lunch. Both lines forwarded to a voicemail nobody checks until 1.

The caller needed a cleaning this month. She found one — three blocks away.

OUTCOMEPatient books elsewhere
MOMENT 02 / 04
CALL ABANDONED

Your desk is checking in a family of four. The third caller gives up.

Nobody's fault. A caller can leave while everyone at the desk is helping the patients in front of them.

OUTCOMECaller leaves the queue
MOMENT 03 / 04
AFTER HOURS

Chipped tooth, real pain, phone in hand.

If the call reaches voicemail, the practice may have no callback details until the caller tries again.

OUTCOMEAfter-hours caller books elsewhere
MOMENT 04 / 04
SCHEDULE GAP

A cancellation opens a hole in the schedule. It never gets refilled.

Nobody has a spare hour to work the recall list. The chair sits empty.

OUTCOMEChair time stays unused

Monday, 7:00 AM. Every fragment, routed.

ILLUSTRATIVE MORNING SUMMARY

12:10 PMLunch caller — cleaning booked Thu 2:30 PM
TUE 3:40 PMThird line caught — question answered, link sent
SAT 9:14 PMChipped tooth — emergency slot Mon 8:00 AM
THU 10:00 AMEmpty chair — refilled from your recall list

New-patient calls should become visible work, not disappear into a voicemail box.

See how it works

( 2 ) HOW IT WORKS

Set the rules. Test the handoff.

Onboarding confirms call routing, approved answers, scheduling, escalation, alerts, and dashboard access before activation.

01 CONFIGURE

Forward your line

Choose the call-forwarding behavior supported by your carrier and voice provider, then test it with fake caller data.

02 APPROVE

Teach it your practice

Review hours, providers, services, insurance-network statements, booking rules, and the questions that must return to staff.

03 VERIFY

It starts answering

Books through the scheduling workflow confirmed during setup, answers approved routine questions, and takes a proper message when it shouldn't guess.

04 ONGOING

You stay in the loop

Each completed call becomes a dashboard record. Transcripts and recording links appear when the configured voice provider supplies them; urgent calls follow your alert and transfer rules.

( 3 ) CALL RECORDS

Completed calls leave a record.

Completed calls are organized in an authenticated dashboard, with the details your voice provider sends.

ILLUSTRATIVE CALL LOG
SAT 9:14 PM BOOKED

New caller — "Chipped my front tooth, it really hurts."

→ Mon 8:00 AM · transcript available

12:47 PM RESCHEDULED

Existing patient — cleaning moved to Thu 2:30 PM.

→ Call outcome stored

12:49 PM ANSWERED

"Do you take Delta Dental PPO?" — approved network answer provided.

→ While both desk lines were busy

PHI-MINIMIZED URGENT ALERT

New urgent message · callback (555) 010-0199 · details in dashboard.

Verified practice contacts receive SMS and email. Patient details stay behind dashboard authentication.

ILLUSTRATIVE ALERT · FAKE NUMBER

MONDAY 7:00 AM · YOUR INBOX

While you were closed: 6 calls

Booked3
Escalated to on-call1
Messages for the desk2

Call records, available transcripts, and recording links stay in the dashboard.

( 4 ) THE HONEST MATH

No borrowed benchmarks. Your calls, your averages.

Calls

Counted from your own AnswerWing call records and classified by actual outcome.

Your avg.

Appointment value comes from the number your practice supplies, not an industry claim.

Weekly

A stored Monday Report shows the calculation and the call facts behind it.

Overflow bookings counted at half value; cancellations deducted at the credited rate. Your averages, your data.

Call facts RECORDED Booking channel, after-hours status, outcome, and cancellations come from the stored call record.
Practice input YOUR AVERAGE Your configured average appointment value is used consistently throughout the report.
Credited value CALCULATED After-hours bookings receive full credit; overflow bookings receive half credit.
Cancellations DEDUCTED An AI-booked appointment later cancelled is deducted at the same rate it was credited.

This isn't an argument against your front desk — a good one is irreplaceable. AnswerWing catches what they physically can't: the second line, the lunch hour, Saturday night.

( 5 ) PRICING

$149 a month. That's the whole pricing page.

One flat price per practice. No per-call fees, no minutes to count, no "Pro tier" hiding the features you actually need, and nobody named Chad waiting to negotiate.

Why so cheap? It's software. We'd rather be obviously priced than "talk to sales."

FLAT · PER PRACTICE · EVERYTHING INCLUDED

$149 /MONTH
  • 24/7 call answering — nights, weekends, holidays
  • Unlimited calls and minutes
  • Appointment booking into your schedule
  • Custom training on your practice — retrain anytime
  • Recordings, transcripts, and call summaries
  • Emergency escalation to a human, by your rules
  • Application-encrypted patient fields and role-scoped dashboard access
Start your 14-day trial

14-DAY TRIAL · $149/MO AFTER · CANCEL ANYTIME

( 6 ) SHOW ME THE LIMITS

Show me the limits.

An AI receptionist is useful precisely because it knows what not to attempt. The honest boundary line:

  • Booking and rescheduling, straight into your schedule
  • Hours, directions, parking, and the practice questions you approve
  • Insurance-network yes or no — which plans you're in
  • Confirmations and reminders by text

It answers from the information you approve at setup — your practice, not a script.
  • Benefit specifics and dollar amounts — captured as a callback, never quoted
  • Clinical questions — never improvised; a detailed message instead
  • Billing disputes — details taken, your desk follows up
  • Callers who want a human — transferred by your rules, not argued with

"I don't know, the office will call you back" beats a confident wrong answer.
  • Data-flow, vendor-contract, BAA, retention, and legal review before any real patient traffic
  • Integration options for your exact scheduling setup — confirmed before you commit
  • Escalation rules — exactly which calls reach a human, and who they reach
  • The approved-answers list — what it may answer vs. take a message for

Encryption and access controls are technical safeguards, not a compliance certification. Production use with patient information remains gated on professional review.

( 7 ) QUESTIONS

Fair questions.

Yes. It is configured to introduce itself as the practice's automated assistant and not pretend to be human.

Better than we can describe in text — which is exactly why the demo line exists. Call (734) 559-5608 and judge for yourself.

The voice provider follows the transfer rules you approve. After the call, an urgent or emergency outcome queues SMS and email alerts to verified practice contacts. Transfers and alerts can fail, so AnswerWing does not replace 911, a clinician, or your on-call process.

It's designed to work alongside your existing scheduling workflow. Where a direct integration isn't available, the configured fallback can capture a structured request for staff review. We confirm current options for your exact setup before activation.

It says so, takes a detailed message, and puts it in the authenticated inbox. Urgent outcomes trigger the configured alerts. It is instructed not to improvise about clinical or billing matters.

AnswerWing application-encrypts patient fields and restricts dashboard access by role and practice. Those controls do not establish legal compliance. Before real patient traffic, review recording notices, retention, access, every vendor's eligible services and contracts, and any required BAAs with qualified professionals.

Month to month, cancel anytime. The trial runs 14 days. If we don't earn the next month, we shouldn't get it.

MANUAL ONBOARDING · NO PAYMENT TODAY

Start with a real conversation.

Tell us how to reach you. We’ll call within one business day to confirm your practice, workflow, and whether the 14-day trial is a fit.

For practice owners and staff only. Do not submit patient names, symptoms, or other patient information.

By submitting, you ask AnswerWing to contact you about onboarding. No card is collected. Review our draft Privacy Policy and draft Terms.

STILL SKEPTICAL? GOOD.

Hear it before you buy it.

LIVE — AN AI ANSWERS THIS LINE (734) 559-5608

Call the line. Ask it something hard. Then start your trial.

Start your 14-day trial See what's included

$149/MO FLAT · NO CONTRACT · SETUP CONFIRMED BEFORE ACTIVATION